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That’s not to say there weren’t annoyances — which can become major sore points if you’re interacting with your
system every time you leave the house. LiveWatch’s piercing, impossible to mute beeps drew complaints from one tester, as did Link Interactive’s inaccurate digital display. Others, like Vivint and ADT, were easier to incorporate
unobtrusively into our daily routines. The majority of home security companies recommend or require you to call when ordering your service. We recommend this as well, because regardless of whether calling beforehand is required, having an attentive lineup of customer service comes in handy, especially when self installing or encountering difficulty with the system. You can often get a lower price by discussing your quote with a salesperson. Sometimes home security systems require an installation fee, equipment fees, or an activation fee. It’s quite common that special deals can waive or lower those. In fact, sales reps from eight of the nine security companies we considered offered us a discount over the phone — we didn’t even have to ask. If you decide that home automation is an important part of your home security, it’s a good idea to research home automation protocols to learn which one will work best for you. As we touched on above, a protocol is the language smart devices use to communicate with each other, and it serves as the foundation on which a home automation system is built.
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After the security provider has reached out to you and any emergency contacts they’ll contact the police on your behalf. So, the lag time
between the triggered sensor and emergency responders
getting to your home could be lengthy. On the other hand, unmonitored home security systems will automatically notify you directly when a sensor is triggered. Once you’re notified, you’ll have to determine whether or not it’s a false alarm or if you should call emergency services. DIY home security systems are less expensive because most features and equipment are purchased upfront – such as SimpliSafe’s professional monitoring package is as low as $14. 99/mo.
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That, along with the do it
yourself movement, he added, has in some cases “been detrimental to the
traditional security dealer. ”He called Defenders’ revenue growth in the face of that increased competition “very aggressive and ahead of the curve. ”One element that has helped home security companies continue to thrive in the face of the DIY movement, Ward said, is monthly monitoring charges. “Recurring monthly revenue is where a good number of security companies get the majority of their revenue,” he said. But Defenders doesn’t have that luxury. In its arrangement with ADT, the latter gets all the monitoring revenue.
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